Unfortunately, once you've placed your order, it is not possible to amend any details, as our warehouse team will have already started processing your order! If you are unhappy with your purchase once it arrives, you're welcome to email our customer care team who will then advise you on how to return it for a refund or gift voucher. Please refer to our returns policy for more information.
To return your item for whatever reason simply mail it back to Destination Baby Returns 22618 Bay Shore Rd Chestertown Md 21620 with your Name, order number and a brief reason and we will happily issue you a prompt refund.
We are unable to process exchanges however if you would like another size or style, you are able to re-purchase the garment online and then send your unwanted item for a refund.
We do occasionally re-stock styles upon popular demand. If your size is unavailable in a particular style, we suggest registering your details on the product page where is says ‘your size not available?’. You will then receive an email notification if we receive extra stock in your size.
Once you've reached the checkout stage, enter your promotional code into our discount bar, enter the correct code and click 'Apply'. If the code is valid, your discount will be applied! Please note, only one promotion/discount code is redeemable per order.
We aim to provide our customers with products of the highest standard and quality. If you received an item with a manufacturing fault, our Customer Service team will help resolve the problem as fast as possible. Please help us by providing a photo or two showing the defect/fault, which will speed up the returns process. Contact us using the contact form on the right.
We offer a refund for items that are full price and returned to us within 30 days after you have received your order. We will offer a refund for items that are full price and returned to us within 30 days after you have received your order.
International orders will take between 10-30 business days. US orders will take approximately 10-25 business days, please note that there can be some variation in shipping times due to different countrys customs procedures. Currently furniture and lighting items are only available for US shipping. Shipping for these items is also free and generally take 3-10 days depending on warehouse location and state its being shipped to.
Most delivery services with leave the package at your door if you are not home or available to answer the door. Please check with your local Post Office for your local regulations. .
You will receive an email with a tracking number once your parcel has been shipped. Please check your Spam/Junk folder for your tracking email from us as many customers have found that it is treated as spam. If you are still unable to locate this anywhere you are welcome to contact us by ‘live chat’ or by emailing destinationbaby@mail.com to receive your tracking number. To track your order, please go to http://destination-baby.com/pages/order-tracking or the website of your national postal service.
Please refer to our size guide on each individual product page, this will provide the models measurements and a size conversion chart.
You can pay by Visa, Mastercard, Discover, American Express ,PayPal and Bitcoin
Please feel free to chat or email us using the 'Live Chat' button on our site (top right corner of the screen). You can also email us at destinationbaby@mail.com

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